Frequently Asked Questions

Everything you need to know about our premium Italian motor-sport apparel.

What is the standard shipping timeframe for orders?

Orders for in-stock apparel and accessories are typically processed within 1-2 business days. Domestic shipping via UPS or USPS usually takes 3-7 business days depending on your location.

How do I ensure I select the correct size for Italian-cut apparel?

Ducati apparel often features a slim, athletic 'European Fit.' We recommend consulting our detailed size charts on each product page or sizing up if you are between sizes for a more comfortable fit.

What is your return policy for gear and clothing?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that helmets and safety gear must be in pristine condition to qualify for a return.

Do you offer international shipping for global fans?

Yes, we ship our premium fashion and technical gear worldwide. International rates and delivery times are calculated at checkout based on the destination country and package weight.

Are the lifestyle collections authentic Ducati products?

Absolutely. Every item sold at Ducati Omaha is 100% authentic, officially licensed merchandise sourced directly from Ducati in Italy or authorized distributors.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.